If you arrive to Barcelona Airport and you want to go to the city center quick and comfortably the best option is Aerobús. In only 35 minutes you will enjoy one of the best cities and you can share with everybody because you will have free Wifi and charges in your seats.
So if you and the other users want to enjoy the trip and take full advantage offered by the Aerobús, it is important not to forget the rules of use of the company.
It is necessary to have a valid ticket for the route. This is not an integrated service in the Tariff System so you have to buy your own Aerobus ticket. You can do this on our website as well as the staff of the stop or the Aerobús driver (only cash payments). Also in our ticketing machines (payment by credit card VISA and MASTERCARD) located at Terminal T1 and T2B Airport and Pl. De Catalunya (in front of El Corte Inglés). Of course, children under 4 years … travel for free! Do not forget to keep your ticket because tickets with alterations or manipulations are not valid.
It is important to know that traveling without a valid ticket will result in a minimum penalty of 100€. This is an excerpt from the Regulation of passengers of public surface transport services within the scope of the Metropolitan Transport Authority of Barcelona. For any problem, drivers and stop personnel have claim sheets.
Rights of the traveler
Travelers also have a series of rights to consider for the journey. In case of incident stopthey will be transported and continue the trip. In addition, they may request to receive information about the services or modifications of the inineraries and make claims and receive a response. And of course, be treated with respect and correctly by employees.
It is important to know that smoking is not allowed on board in Aerobús. And to keep our buses clean and in good conditions, the deterioration or mistreatment of them will be avoided. In addition, it is necessary to gather the minimum conditions of health and hygiene. Traveling with animals is not allowed, except in the case of guide dogs and pets that go in suitable receptacles.
We musn’t forget to attend to the indications of the employees of Airbus and the notices. The personnel of the company will be able to forbidthe entry or to arrange go out for the bus to the travelers who don’t respect the previous procedure.
Now you know everything that you must consider to enjoy the services that Airbus offers you.
Now that already you know everything what you must bear in mind to enjoy the services that Airbus offers you, what are you waiting to buy your tickets? You can travel from the most comfortable and sure form between El Prat Airport and the center of Barcelona on board of Airbus.